At pk48, your personal data is treated with the same seriousness as your funds. This Privacy Policy explains exactly what information we collect, why we collect it, how it is stored and processed, who we share it with, and what rights you have over your own data. Reading this document in full before registering an account is strongly recommended.
These cards summarise pk48's core privacy principles. The full legal text is in the sections below and takes precedence in all matters.
pk48 only collects the personal data that is strictly necessary to operate your account, process transactions, and comply with legal obligations. We do not collect data for the sake of it — if we do not need it, we do not ask for it.
pk48 will never sell, rent, or trade your personal information to third-party advertisers or data brokers. Your data is used solely in connection with your pk48 account and the services you have chosen to use.
All personal and financial data stored by pk48 is encrypted at rest using industry-standard AES-256 encryption. All data in transit between your device and our servers is protected by TLS 1.3 or higher.
You have the right to access, correct, export, and request deletion of your personal data at any time. pk48 will action valid data subject requests within 30 days of receipt, subject to applicable legal obligations.
pk48 uses cookies only for essential session management, fraud prevention, and aggregate analytics. We do not use third-party tracking cookies that follow you across the internet beyond the pk48 platform.
pk48 retains your personal data only for as long as necessary to fulfil the purposes described in this Policy, including meeting legal retention requirements under applicable AML and financial regulations.
This Privacy Policy (the "Policy") describes how pk48 (referred to as "pk48", "we", "us", or "our") collects, uses, stores, discloses, and otherwise processes personal data relating to users (referred to as "you", "your", or "Player") of the pk48 platform, accessible at pk48.one and any associated subdomains, mobile interfaces, or application interfaces.
pk48 is committed to protecting your privacy and handling your personal data with transparency, integrity, and in compliance with applicable data protection laws and international privacy standards. This Policy is intended to give you full and clear information about our data practices so you can make informed decisions about your use of the pk48 platform.
This Policy should be read alongside the pk48 Terms & Conditions, available at /terms-conditions, and the Responsible Gaming Policy at /responsible-gaming. In the event of any conflict between this Policy and the Terms & Conditions on matters relating specifically to personal data, this Privacy Policy takes precedence.
For the purposes of applicable data protection legislation, the data controller responsible for your personal data is pk48, operating the platform at pk48.one. The data controller is the entity that determines the purposes and means of processing your personal data.
If you have any questions about who controls your data, or about any aspect of how your data is processed, you may contact the pk48 Data Protection team via email at [email protected] (plain text — not a clickable link).
pk48 collects various categories of personal data depending on how you interact with the platform. The following table summarises the primary categories of data we may collect and hold about you:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport number | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, city of residence | Account communications, support, transaction notifications |
| Financial Data | Payment method details, transaction history, wallet addresses | Processing deposits and withdrawals, AML compliance |
| Technical Data | IP address, device type, browser type, operating system | Fraud prevention, platform security, session management |
| Usage Data | Games played, bet history, session duration, login timestamps | Platform improvement, responsible gaming monitoring, bonus administration |
| Communications Data | Support chat logs, email correspondence, complaint records | Customer service, dispute resolution, regulatory compliance |
| Verification Data | Uploaded ID documents, selfies, proof of address documents | KYC compliance, fraud prevention, regulatory obligations |
pk48 does not collect special categories of sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, biometric data used for identification purposes, or health data) unless specifically required by law or for responsible gaming intervention purposes, and only with your explicit consent where applicable.
The majority of personal data pk48 holds about you is provided directly by you during the registration process, when completing KYC verification, when making deposits or withdrawal requests, when contacting our customer support team, or when participating in promotions and surveys.
When you access and use pk48, certain technical and usage data is collected automatically through cookies, log files, and platform analytics tools. This includes your IP address, device identifiers, browser configuration, pages visited, actions taken within the platform, and session timing data.
pk48 may receive personal data about you from third parties in certain circumstances, including:
pk48 uses your personal data for the following purposes:
pk48 processes your personal data on the following legal bases, depending on the specific processing activity:
pk48 does not sell your personal data. We share your data with third parties only in the following limited circumstances:
We engage carefully selected third-party service providers who process personal data on our behalf and under our instruction, including: payment processing partners (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Nayapay, card processors, and cryptocurrency transaction processors), identity verification and KYC providers, fraud detection services, data hosting and cloud infrastructure providers, and customer support platform providers.
All service providers are contractually bound to process data only for the purposes instructed by pk48, to maintain appropriate security standards, and not to disclose or use the data for their own purposes.
pk48 may disclose your personal data to law enforcement agencies, regulatory bodies, courts, or other government authorities where required to do so by applicable law, court order, or regulatory requirement. Where legally permissible, pk48 will notify you of such disclosure.
In the event of a merger, acquisition, or sale of all or a substantial part of pk48's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to how your data is processed.
The pk48 platform serves players across Pakistan and internationally. As a result, your personal data may be processed on servers located in jurisdictions outside of Pakistan. Where data is transferred internationally, pk48 ensures that appropriate safeguards are in place, including standard contractual clauses, adequacy decisions, or other recognised transfer mechanisms that provide a level of data protection equivalent to that applied within the jurisdiction in which pk48 operates.
If you require further information about the specific safeguards applicable to any international transfer of your data, please contact pk48 support at [email protected].
pk48 retains your personal data for no longer than is necessary for the purposes for which it was collected, subject to applicable legal retention requirements. The following retention periods apply as a general guide:
| Data Category | Retention Period | Rationale |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years | AML compliance and regulatory obligations |
| Transaction Records | 7 years from transaction date | Financial record-keeping requirements |
| KYC Documentation | Duration of account + 5 years | Regulatory KYC record-keeping |
| Support Communications | 3 years from last interaction | Dispute resolution and service quality |
| Technical & Log Data | 12 months | Security monitoring and fraud prevention |
| Marketing Preferences | Until consent is withdrawn | Consent management |
Following the expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with pk48's data deletion procedures.
pk48 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
Despite these measures, no online platform can guarantee absolute security. You are responsible for keeping your own pk48 login credentials confidential and for ensuring your own device security. If you suspect your account has been compromised, contact pk48 support immediately.
Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device, maintain your session, and remember certain preferences across visits.
pk48 uses the following categories of cookies:
You may control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling essential cookies will impair or prevent your use of the pk48 platform. Blocking analytics or fraud prevention cookies may reduce our ability to protect your account from unauthorised access.
Depending on applicable data protection laws in your jurisdiction, you may have the following rights in relation to your personal data held by pk48:
To exercise any of these rights, please submit a request to pk48 support via email at [email protected]. pk48 will respond to all valid data subject requests within 30 calendar days. In complex cases, this period may be extended by a further 60 days, in which case you will be notified of the extension and the reason for it.
The pk48 platform is strictly for adults aged 21 years and above. pk48 does not knowingly collect personal data from individuals under the age of 21. If pk48 discovers or has reasonable grounds to believe that personal data has been submitted by a person under 21 years of age, that data will be immediately deleted and the associated account will be permanently closed.
If you are a parent or guardian and believe that a minor has registered on pk48 using your details or their own, please contact pk48 support immediately at [email protected] so that the account can be investigated and closed without delay.
The pk48 platform may contain links to third-party websites or integrate third-party services such as payment gateways. When you leave the pk48 platform or interact with a third-party service, that third party's own privacy policy governs the processing of your data. pk48 has no control over and accepts no responsibility for the privacy practices of third-party websites or services.
pk48 encourages you to review the privacy policies of any third-party services you interact with in connection with your pk48 account, including payment providers such as JazzCash and EasyPaisa.
With your consent, pk48 may send you promotional communications including bonus offers, platform updates, new game announcements, and tournament information via email, SMS, or push notification. You may opt out of marketing communications at any time by:
Please note that opting out of marketing communications does not opt you out of transactional and service communications, such as deposit confirmations, withdrawal notifications, security alerts, and account verification messages. These are essential to the operation of your account and cannot be disabled.
pk48 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or platform services. Where changes are material — meaning they significantly affect how your data is processed or your rights in relation to it — pk48 will notify registered account holders via email or a prominent notice on the platform at least 7 days before the changes take effect.
The "Last updated" date at the top of this Policy will always reflect when the most recent version was published. We encourage you to review this Policy periodically to stay informed about how pk48 protects your information. Continued use of pk48 following the publication of an updated Policy constitutes your acceptance of the revised terms.
If you have any questions, concerns, or complaints about how pk48 handles your personal data, or if you wish to exercise any of your data rights, please contact the pk48 Data Protection team:
Email: [email protected] (plain text — not a clickable link)
Our team will acknowledge your privacy-related query within 48 hours and provide a substantive response within 30 days. If you are not satisfied with pk48's response to your complaint, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
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Read TermsIf anything in this Privacy Policy is unclear, or if you want to exercise any of your data rights, our support team is available 24/7 to assist you. Your privacy matters.